Support
Shipping
Fast, tracked delivery from our EU warehouse.
Delivery times
Orders placed before 2pm CET on a business day are dispatched the same day. Once shipped, you'll receive a tracking link by email.
- Standard — 3–5 business days · Free over €99, otherwise €4.90
- Express — 1–2 business days · €9.90
- Priority overnight — next business day · €19.90
Where we ship
We ship across the EU, the UK, Switzerland, Norway, and to the United States and Canada. Duties and import taxes for non-EU destinations are calculated at checkout so there are no surprises on delivery.
Tracking your order
Every shipment includes end-to-end tracking. You can follow your parcel any time from the Track Order page using your order number and email.
Missing or delayed parcels
If your tracking hasn't moved for 3+ business days, reach out via our Contact page and we'll open an investigation with the carrier and, if needed, ship a replacement.